Privacy

1. Declaration on the duty to provide information
(Data protection)

The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing on our website.

2. Contact with us

If you contact us using the form on the website or by email, the data you provide will be stored by us for a maximum of six months in order to process the request and in the event of follow-up questions. We do not pass on this data without your consent.

3. Data storage

We would like to point out that for the purpose of a simpler shopping process and for later contract processing, the webshop operator stores the IP data of the subscriber as part of cookies, as well as company name, name, address, e-mail address, telephone number, bank details, and UID number of the buyer, if specified.
In addition, the following data is also stored by us for the purpose of contract processing: company name, first name, surname, address, email address, telephone number and UID number (if specified).

The data you provide are required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. There is no data transfer to third parties, with the exception of the transfer of the credit card / bank data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods (excluding digital services) and to our tax advisor to fulfill our tax obligations

After canceling the shopping process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).
The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or lit b (necessary to fulfill the contract) of the GDPR.

4. Cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. Deactivating cookies may restrict the functionality of our website.

5. Web analysis

This website uses the "Google Analytics" service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). Cookies are used for this, which enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider's server and stored there.

You can prevent this by setting up your browser so that no cookies are stored. We have concluded a corresponding contract for order data processing with the provider.

Your IP address is recorded, but pseudonymized immediately (e.g. by deleting the last 8 bits). This means that only a rough localization is possible. The legal basis for the use of Google Analytics is Section 15 Paragraph 3 TMG or Article 6 Paragraph 1 lit.

The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or f (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized. The user data is stored for a period of 26 months.

6. Newsletter / info service

You have the option of subscribing to our newsletter via our website. For this we need your first and last name as well as your e-mail address and your declaration that you agree to receive the newsletter.

In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, birthday and postcode, if given

As soon as you have registered for the newsletter, we will send you a confirmation email with a link to confirm your registration.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address: hello@reeloq.com. We will then immediately delete your data in connection with the sending of the newsletter.

7. Your rights

In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection claims have been violated in any other way, you can complain to the supervisory authority. In Austria this is the data protection authority.

8. You can reach us under the following contact details: 

Lukas Watzinger
Moserhofgasse 22/38
8010 Graz
hello@reeloq.com